Shipping & Returns

Standard Delivery

• • £4.95 for all orders
• • 3-5 working days
• • Tracked and signed for

Next Working Day

• • £9.95 for all orders
• • Order by 2pm Monday-Thursday
• • Tracked and signed for

Saturday Delivery

• • £12.95 for all orders
• • Order by 2pm Friday
• • Tracked and signed for

Return Window

We accept returns within 30 days of delivery for unopened items in original packaging. Due to the personal nature of fragrances, we cannot accept returns of opened or used products unless they are faulty.

Return Process

1. 1. Contact us at support@spiritusflorum.com with your order number
2. 2. We'll provide a returns label and instructions
3. 3. Package items securely in original packaging
4. 4. Drop off at your nearest post office
5. 5. Refunds processed within 5-7 working days of receipt

Return Costs

• • Returns for faulty items at no cost to customer
• • £3.95 deducted from refund for other returns
• • Original shipping costs are non-refundable