Shipping, Returns & Payments

I deliver within the UK, excluding Northern Ireland.

Orders placed before 12 noon, Monday to Friday, are normally dispatched the same working day.

Orders placed after 12 noon, at weekends, or on UK bank holidays are normally dispatched on the next working day.

For 50 ml bottles, orders are sent by Royal Mail Tracked 24, included in the price at no additional charge. Royal Mail aims to deliver Tracked 24 parcels on the next working day after dispatch, but it is not a guaranteed next-day service.

For 2 ml samples, orders are sent by Royal Mail Tracked 48. Shipping is chargeable at checkout.

These services have been chosen for their tracking, reliability, and care in transit. I do intend to offer more couriers in future.

Occasionally a parcel is delayed after it has been dispatched. Delays in the post are outside my direct control, but if your order seems to be taking longer than expected, please get in touch.

Please double-check the delivery address at checkout — a gift can go straight to the recipient, but once an order is placed I can only send it to the address you entered.

I do not currently offer international shipping. This is for reasons of logistics and cost.

Alcoholic perfume sent abroad requires Hazmat shipping, which is very expensive and not viable at small volumes.

EU shipping would require that I nominate someone physically based in the EU to handle the compliance for each perfume.

For the time being, I can therefore only ship to England, Scotland, and Wales.

If you would like updates on when shipping is available internationally, please sign up to the newsletter.

I want you to be happy with your perfume, so if you are unsure whether a scent is for you, I strongly recommend ordering a 2 ml sample first.

Every sample comes with £5 credit towards a full bottle through the sample programme.

If you change your mind, you can return an unused product in its original condition for a refund. Please contact me first and I will provide return instructions.

For hygiene reasons, I cannot accept returns of perfume that has been used, opened, unsealed, or is no longer in its original condition, unless the item is faulty.

This does not affect your statutory rights.

If your order arrives damaged or faulty, please contact me as soon as possible with your order number and clear photos of the product and packaging.

I will put it right as quickly as I can.

For the time being, orders may be reviewed manually before they are accepted. This means it may take a little longer for you to receive your order confirmation, and can occasionally delay dispatch.

This is a precaution to protect a small independent business from fraudulent transactions and chargebacks.

If Shopify flags a payment as high risk, I may decline the order. If this happens, please be assured it is not personal.