Privacy Policy

The Simple Version

Hi, I'm Clare — I run this small perfume business from the UK. Your privacy matters to me, so here's what you need to know in plain English.

• I only collect what I need to send you your perfume
• I never sell your data to anyone, ever
• You can ask me to delete your info at any time
• Your payment details are handled by Shopify — I never see them

What Information Do I Collect?

When you buy something

To send you your fragrance, I need some basic details:

• Your name — so I know who to send it to
• Your address — so your perfume arrives at the right place
• Your email — to send you order updates and tracking info
• Your phone — in case the delivery driver needs to contact you

Website analytics

Like most websites, I use Google Analytics to understand how people use the site. It tracks which pages you visit, how long you browse, what device you're using, and roughly where you're located — city level, not your actual address.

How Do I Use This Information?

The essential stuff

• Pack and ship your orders
• Send you order confirmations and tracking updates
• Handle returns or exchanges
• Prevent fraud

The optional stuff (newsletter)

• Send you updates about new fragrances
• Let you know about special offers
• Share perfume tips and stories

You can unsubscribe from these anytime with one click.

Who Do I Share Your Information With?

Only the companies that help me run the business, and only what they need to do their job.

I will never sell your personal information to marketing companies or data brokers. That's not what this business is about.

How Do I Keep Your Information Safe?

• Your payment details are never stored on my servers. Shopify handles all payments with bank-level security, so I never see your card details.
• All website traffic is encrypted with 256-bit SSL (look for the padlock in your browser).
• Your data stays in the UK/EU with trusted, GDPR-compliant service providers.

Your Rights

This is your data, and you're in control. Here's what you can ask me to do:

About Cookies

Cookies are small text files that remember things like your cart contents and preferences. I use only:

• Essential ones — so your cart doesn't empty when you switch pages
• Analytics ones — to see which fragrances are popular (only if you consent)

You can block cookies in your browser, but some parts of the site may not work as well.

How Long Do I Keep Your Information?

If I Need to Change This Policy

Sometimes I might need to update this policy for new laws or new features. If I do:

• I'll update the date at the top
• For big changes, I'll email everyone to let them know
• The latest version will always be on this page